Privacy Policy

1. Acceptance of Terms

(a) (“Website”) and GRGS Mobile App (“Mobile App”) (collectively referred to as “GRGS”) are owned and operated by GRGS, Inc. (“Owner”), and will be referred to as “We”, “our” and “us” in this Privacy Policy.

(b) By accessing or using GRGS, registering as a member, or using any application that integrates with or makes use of GRGS, you agree to be bound by terms of this Privacy Policy.

(c) The Privacy Policy relates to the collection and use of personal information you may supply to us through your use of GRGS.

(d) We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to GRGS. We do not make any representations about third party web sites that may be linked to GRGS.

(e) We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“Personal Information”). This Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

2. Personal Information

(a) Personal Information about visitors to GRGS is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries

(b) It is our intention that this Privacy Policy will protect your Personal Information from being dealt with in any way that is inconsistent with applicable privacy laws in the United States of America.

3. Use of Information

(a) Personal Information that visitors submit to GRGS is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection.

(b) Copies of correspondence sent from GRGS, that may contain Personal Information, are stored as archives for record-keeping and back-up purposes only.

(c) We may freely share any information collected with our related bodies corporate.

(d) Unless otherwise agreed in a contract with you, we may appoint third party service providers to assist us in providing services to you. We may disclose your information to these providers as necessary to provide services to you. These service providers may be located overseas in jurisdictions such as Australia.

4. Collection of Personal Information of all users

(a) Whenever users visit the Website, our servers automatically record information for statistical purposes about your usage of the Website such as:

(i) the type of browser used;

(ii) the referring URL;

(iii) the IP address;

(iv) the number and type of pages viewed;

(v) the date and time of visits; and

(vi) the exit URL.

(b) This information we collect about you is not Personal Information and, in any event, remains anonymous. We do not link the anonymous information to any other Personal Information unless you have either registered with GRGS or logged in at the time of use. Accordingly, if you have not identified yourself on the Website, such as by registering or logging in, we will not link a record of your usage of our Website to you personally.

5. Collection of Personal Information of Registered Members

(a) Upon your registration with GRGS we collect information about you in order to provide you with access the Platform. We collect non-identifying information as well as Personal Information from you directly when you first register and also from time to time thereafter if you provide us with additional information.

(b) Personal Information which may be collected by GRGS includes, without limitation:

(i) your full name;

(ii) your bank account details or credit card information.

(c) Other information collected by GRGS, which may or may not be considered to be Personal Information includes, without limitation:

(i) your email address;

(ii) your birth date;

(iii) your country of residence;

(iv) your player status.

6. Information Collection Practices

(a) We may use personal information you provide, such as contact details, for:

(i) providing access to GRGS and other GRGS services;

(ii) promoting and improving our products and services;

(iii) promoting and advertising third party affiliate services to You;

(iv) billing and account management; and

(v) providing statistical and analytics information to GRGS users.

(b) We do not sell any personal information to any third party. We may provide de-identified, demographical, statistical and analytics data to third parties, including equipment manufacturers for marketing and/or advertising purposes.

(c) Where you link to a third party site from GRGS, we may provide session information to the third party, and may receive commissions from affiliates if you proceed to purchase products or services from that third party.

(d) We may use and disclose your personal information to avoid an imminent threat to a person’s life or to public safety, or for reasons related to law enforcement or internal investigations into unlawful activities.

(e) We may use and disclose your personal information to identify, contact or bring legal action against any entity we suspect to be violating our terms of use, privacy or any other policy, or who is causing injury or interference with our rights, property, customers, or any third party who could reasonably be harmed by their actions.

7. Credit Card Details

Credit Card details are securely stored with our payment gateway provider (Simplify Commerce by Mastercard) for the processing of payment and will be deleted upon cancellation of your subscription.

8. Disclosure

(a) Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

(b) We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

(c) For the avoidance of any doubt, we will not disclose any Personal Information about you without your consent unless we believe it is necessary;

(i) to comply with the law;

(ii) to provide you with a service which you have requested;

(iii) to implement our terms of service;

(iv) to protect our rights or property, or the rights or property of any of our other users or any member of the public; or

(v) to lessen a serious threat to a person’s health or safety.

9. Security

(a) We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies.

(b) Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

(c) In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

(d) You can also play an important role in keeping your Personal Information secure by maintaining the confidentiality of any password, PINs and accounts used on the GRGS. Please notify us immediately if there is any unauthorised use of your account by any another person or any other breach of security.

10. Collecting Information from Users

(a) IP Addresses: Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

(b) Cookies and Applets:

(i) Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Most web browsers are set to accept cookies. If you do not wish to receive any cookies, you may set your browser to refuse cookies. In some instances, this may mean you will not be able to take full advantage of parts of the Website.

(ii) We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.

(c) This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

11. Access to Information

(a) We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

(b) In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

12. Links to other sites

(a) We may provide links to web sites outside of GRGS, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Website.

(b) Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that web site and its privacy statement.

13. Trans-Border Data Exchange

We may transfer (and you are deemed to consent to us transferring) your Personal Information outside of the United States:

(a) where we reasonably believe that the person who will receive your Personal Information is subject to effective data protection obligations;

(b) where the transfer is necessary for the performance of any contract between you and us or for the implementation of pre-contractual measures;

(c) where the transfer is for your benefit and it is impractical for us to obtain your consent, but if it were practical you would be likely to consent; and

(d) as required or authorized by or under law, and where you subsequently consent from time to time.

14. “Spam” (Promotional Email)

(a) We will not send you “spam” (advertising information) without first asking you whether you wish to have promotional information sent to you.

(b) If you are receiving promotional information from us and do not wish to receive this information any longer, you may remove your name from our list either by visiting the Website and following the instructions on how to withdraw your subscriptions, or contacting us and asking to be removed from our mailing list. Please allow five days for this request to be processed.

15. Problems or questions

If we become aware of any ongoing concerns or problems with the GRGS, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

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